Whether you are company looking for data processing solutions or an organisations who have collected through their own market research, Osiris is your partner of choice. We have the experience capability and capacity to process large amounts of survey data, processing over 750,000 surveys last year.
We recently processed 100,000 customer surveys for a national client, who later asked us to facilitate the entire project, co-ordinating work across a network of over 700 stores.
Our range of services will enable you to devise the best cost effective solution for your market research needs. Get in touch to see how we can help you with data processing, and even more.
Open-ended questions are a vital part of market research, but how do you turn the answers into measurable data? We do so through a process called coding.
A trained researcher will examine your customers’ comments to identify recurring themes, then assign each theme a numerical code. This means that not only do you know exactly how each customer feels, you know how many others feel the same way.
We offer coding both as a standalone service or as part of a larger project..
Face-to-face surveys give a great insight into what your customers think. They allow you to reach people without phone or internet access and create an engaging two-way conversation with the respondent.
With access to a team of interviewers across the country we can facilitate in-street, in-store, or doorstep surveys, and can also provide mystery shoppers and recruit focus groups.
Get in touch to see how a face-to-face survey from Osiris MR could help your organisation.
Online market research is a great way to reach a large audience in a short period of time. It can be used to gather a variety of data and is highly cost-effective.
Osiris MR will work with you create a survey that engages customers and gets the data you need to keep your business thriving.
Many clients like to use their own customer/contact databases when conducting online research, which helps to manage cost. Where internal lists aren’t available, we will discuss options for creating or obtaining screened lists suitable for this type of project.
We process 750,000+ paper surveys a year for a variety of clients and sectors. Osiris MR will provide all the materials and handle all the admin, so you can focus on providing the best possible service to your clients. For in-store surveys, just hand them out and send them back once they’ve been completed. For postal surveys, just provide us a list of recipients and we’ll take care of the rest.
Whether you have 50 surveys or 50,000, our systems and processes are scaled to ensure that you can trust the data we collect.
Telephone research is a very popular, and useful, form of market research. It’s cost-effective and allows you to reach participants across the country.
Osiris MR utilise a CATI (Computer Assisted Telephone Interviewing) system, which keeps the interviewer to a set routine, asking pertinent questions and accurately capturing the responses.
All our phone calls are recorded for training purposes and are regularly reviewed to ensure a consistent and thorough approach.